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Change your signing PIN

warning

RehabAlpha is still under active development. It is not yet HIPAA compliant and should only be used with dummy data.

Your signing PIN is the 6-digit code RehabAlpha requires for every in-app signature. You can change it from Account settings, even if you have forgotten your current PIN.

Before you start​

  • Complete account setup, including email verification and text-message two-factor authentication.
  • Have your account password and access to the phone that receives your verification codes. RehabAlpha may ask you to verify your identity before saving a new PIN.

Change your PIN​

  1. Sign in to RehabAlpha.
  2. Open the account menu and select Account settings.
  3. Under Signing security, click Change signing PIN.
  4. If Verify your identity appears, enter your Current password and click Continue. Enter the text-message code in Verification code, then click Verify.
  5. Enter a 6-digit PIN in New signing PIN and enter it again in Confirm signing PIN.
  6. Click Save PIN and wait for the dialog to close as your account refreshes.

Use the new PIN the next time you sign a document in RehabAlpha. Keep it private and do not share it with other users.

You should know​

  • Your signing PIN is separate from your account password and the verification codes sent to your phone.
  • If you signed in or verified your identity within the last five minutes, RehabAlpha opens the PIN form without asking you to verify again.
  • RehabAlpha rejects common PINs, including repeated digits and common sequences. If your PIN is rejected, choose a less predictable one.

If you have not created a PIN yet​

If Signing security shows Not set up yet, click Create signing PIN. Follow the same verification and PIN-entry steps above, then click Create PIN. The status changes to Configured after your account refreshes.

Frequently asked questions​

What if I forgot my signing PIN?​

Follow the steps under Change your PIN. You do not need to enter your old PIN.

What if I forgot my password or cannot receive a verification code?​

If you forgot your account password, reset your password.

If a text-message code does not arrive, click Resend code, or Try sending again if sending failed. If you no longer have access to the registered phone number, request a phone number change.