Skip to main content

Manage patient coverages

Coverage records describe who may be responsible for paying for a patient's therapy services during a specific time period.

Coverage can include payor, dates, deductible, copay, coinsurance, out-of-pocket maximum, authorizations, tags, and notes.

Before you start​

Confirm that the payor already exists in your organization's payor list. If it does not, add the payor first.

Add a coverage​

  1. Open the patient.
  2. Click Coverages.
  3. Click New coverage.
  4. Select the payor.
  5. Enter the coverage start date.
  6. Enter an end date if the coverage has a known end date.
  7. Add deductible, copay, coinsurance, out-of-pocket maximum, or authorization details when needed.
  8. Click Save.

Update a coverage​

  1. Open the patient.
  2. Click Coverages.
  3. Open the coverage.
  4. Click Edit.
  5. Update benefits, dates, authorizations, tags, or notes.
  6. Click Save.

Why coverage dates matter​

Coverage dates help RehabAlpha decide which policy period applies to a charge. This matters when benefits, deductibles, copays, authorizations, or payor responsibility change over time.